Privacy Policy
Last updated: December 10, 2025
Introduction
Dial Industry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our audio plugin products.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
- Register for an account or purchase our products
- Subscribe to our newsletter or marketing communications
- Contact us via email or through our contact forms
- Participate in surveys, contests, or promotional activities
- Request technical support or customer service
This information may include your name, email address, billing address, payment information, and any other information you choose to provide.
Automatically Collected Information
Our website hosting provider may automatically collect certain technical information that is necessary for the website to function, such as:
- IP address (required for server communication)
- Browser type and version
- Operating system information
- Pages accessed (server logs)
- Referring website addresses
This information is collected by our hosting provider for technical purposes (e.g., security, error handling) and is not used for tracking, analytics, or marketing purposes. We do not actively process or analyze this data.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders and transactions
- To provide, maintain, and improve our products and services
- To send you product updates, newsletters, and marketing communications (with your consent)
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
Cookies and Tracking Technologies
We do not use cookies, tracking technologies, or any similar data collection methods on this website. We respect your privacy and do not collect any personal data through cookies or tracking mechanisms.
This means:
- No cookies are set on your device when you visit our website
- No tracking pixels or similar technologies are used
- No third-party analytics or advertising cookies are employed
- Your browsing behavior is not monitored or analyzed
You can browse our website without any concerns about cookie-based tracking. Your privacy is fully protected.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Restriction: Request limitation of how we process your information
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@dial-industry.com
General Inquiries: hello@dial-industry.com
For more information, please visit our contact page.